Shipping policy
My item was marked as delivered but I can't find it.
First please check the address on the order and confirm that you entered the correct address. Once your item ships it is in the hands of USPS. If your item is listed as delivered and is missing it is possible it was delivered to a neighbor, stolen or its still sitting in the back of a delivery truck. Please contact your post office or speak to your mail person. Many times the package finds its way to the correct address within a week but we cannot issue replacements or returns for items marked as "delivered."
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. As of late some parcels have been getting stuck in customs up to 3 months.